Tiendanube solved the hard part of selling online: catalogue, cart, payments and shipping, in an afternoon and without code. It is the store. What it is not is the whole business: the WhatsApp order, the counter sale, your own delivery and the customer points happen elsewhere, and the store does not see them.
| Tiendanube | Delorean | |
|---|---|---|
| The online store | Catalogue, cart, payments and shipping. Fast and proven | Store with its own catalogue and direct sale. Fewer themes, same catalogue as every other channel |
| The WhatsApp order | A button that opens the chat | An agent that recognises the customer and closes the order in three messages |
| The counter | A separate point of sale | Till on the same catalogue; every sale in one table, with its channel |
| Shipping | Integrations with carriers and couriers | Own logistics: drivers, fleets, public tracking with rating |
| The customer | A store account | One record with all their purchases, across channels, and their points |
| Loyalty | Coupons and third-party apps | Tiers, missions and rewards on every recorded sale |
| Several branches | One store | Each location sees its own, the company sees everything |
| Price | Monthly plan plus commission per sale | Per module; WhatsApp and web orders at 1% |
Written from each product's public documentation. They are mature tools and this page says where they are still better. No prices here: they change on their own and the page would end up lying without anyone touching it.
If you only sell online, Tiendanube is faster and has more themes. If you also sell on WhatsApp, at the counter or with your own delivery, it is all together here.
Yes, with its own catalogue and direct sale, on the same catalogue WhatsApp and the counter use. A price is changed once.
A payment link for the customer, with the sale recorded. The agent never charges over chat.
With your own logistics: assignment to the nearest driver, own or third-party fleets, and a tracking link for the customer.
Yes, and record its sales here as one more channel, so the customer and their points are the same.
One record: bought online, ordered on WhatsApp and came to the counter, and it all adds to their points.
Yes: tiers, missions and rewards on every recorded sale, whichever channel it came from.
Yes. Each location sees its orders and its till; the company sees everything.
WhatsApp and web orders, 1%. The rest, per module. No commission on the counter.
In having an online store ready in an afternoon, with themes, apps and shipping integrations. If that is all you need, it wins.